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Please Note:

You must have a domain name purchased through Britnett to have this service.

You must have requested the e-mail address to be set up first before you can configure it in Outlook Express.

Request An E-mail Address To Be Set Up

Instructions for configuring Outlook Express:

Set Up an Outlook Express E-Mail Account

The Internet Connection Wizard makes short work of setting up your online mailbox by walking you through each step for every e-mail account you set up.

	Before you get going, make sure you know your email address along with the following information. (You may need to contact your ISP, Internet Service Provider, to get it.) First, information about the e-mail servers: • The type of e-mail server you use: POP3 (most e-mail accounts), HTTP (such as Hotmail), or IMAP • The name of the incoming e-mail server • For POP3 and IMAP servers, the name of the outgoing e-mail server (generally SMTP) Second, information about your account: • Your account name and password  (For some solid advice about making a secure password, read the Create strong passwords article.)   • Find out if your ISP requires you to use Secure Password Authentication (SPA) to access your e-mail account—yes or no is all that's required.
	Start Outlook Express, and on the Tools menu, click Accounts. If the Internet Connection Wizard starts up automatically, skip ahead to step 4.
	Click Add, and then click Mail to open the Internet Connection Wizard. Mail option from the Add button
	On the Your Name page of the wizard, type your name as you want it to appear to everyone who gets e-mail from you, and then click Next. Most people use their full name, but you can use any name—even a nickname—that people will recognize.
	On the Internet Explorer Address page, type your e-mail address, and then click Next.
	On the E-mail Server Names page, fill in the first block of information that you gathered from your ISP in step 1, and then click Next. Internet Connection Wizard's E-mail Server Names Note: If you chose HTTP as your incoming e-mail server—as for a Hotmail or MSN account—this wizard page changes slightly so you can identify your HTTP mail service provider.
	On the Internet Mail Logon page, type your account name and password.

Instructions for configuring Outlook Express:

Please note, it is necessary to already have a dial up account for Internet access.

1. If Outlook Express is already installed, start the program.

2. If you want to create a new identity ( to keep each email address

completely separate), click on File/Identities/Add New Identity. Otherwise

skip to step 8.

3. Type your name. Click OK.

4. A box will appear asking if you want to switch to this identity now.

Click Yes.

5. Click on Create a new Internet Account.

6. Click Next.

7. Skip to step 9.

8. To create a new account within the same Identity select Tools/Accounts and then click Add/Mail. If you are installing for the first time Outlook

Outlook Express will begin to prompt for your account details.

9. Enter the display name for your account, e.g. your full name.

10. Click Next.

11. Click in the check box "I already have an email address that I'd like to use"

12. Enter your new email address in full (e.g. andrew@mydomain.co.uk).

13. Click Next.

14. Select POP3 as the incoming mail server type.

15. In the Incoming mail (POP3, IMAP or HTTP) server box type the following:

mail2.zylem.com

16. In the Outgoing mail (SMTP) server box type the following: mail2.zylem.com

17. Click Next.

18. Enter the Account Name, which is the full email address (eg andrew@mydomain.co.uk).

19. Enter the Password for the mailbox.  If you dont know this please contact Britnett.

20. Click Next.

21. Click Finish.

22. Click on the new account you have setup and then click Properties.

23. Change the Mail Account name to something more meaningful, e.g. your own name.

24. Click on the Servers tab and make sure that you check the box next to 'My Server Requires Authentication'.

25. Click Apply.

26. Click on the Connection tab.

27. Click in the check box "Always connect to this account using"

28. Select your dial up account.

29. Click Apply.

30. Click the Advanced tab

31. Under Delivery make sure the box "Leave a copy of meassages on the server" is UNCHECKED

32. Click OK.

This correctly configures Outlook Express to allow you to send and receive email.