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'What Our Customers Say'

Comments from Britnett Customers from Rate Our Support Page.  Contact Us from  Contact Us  Page.

 

July 28th , 2010 at 3:18 PM.

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Name: Pauline Armson

Postcode: DL16 7SE

Website Address: www.claremontassociates.co.uk

Support Job: Graphic Creation / Upload

Service Rating: Very Good

Apart from a delay with the re-design, the outcome is a website which now looks fresh and professional

Can we quote: Yes

July 27th , 2010 at 11:10 AM

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Name: John Rapson

Postcode:

Website Address:

Support Job: Found a good one1

Exceptional (I will recommend Britnett)

Hi Paul.

I Bcc’d you on my last email to Laura. This was just to say that I have been most impressed with the service Laura has provided. She has been instrumental in getting the Sizzlehouse website signed up and is proving to be a tremendous asset to Britnett.

Regards

John

Can we quote: Yes

July 27th , 2010 at 11:07 AM

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Name: John Rapson

Postcode:

Website Address:

Support Job: RE: Menu Style Website

Exceptional (I will recommend Britnett)

Hi Laura

That’s amazing. You are turning round queries so fast that I can’t keep up with you. The earliest I can get back to see Ramin is about 3pm today. I’m sure he will be impressed, yet again, with the proactive way Britnett are dealing with his requirements.

Thanks again.

Regards

John

Can we quote: Yes

July 20th , 2010 at 11:58 AM
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Name: Sylvia

Postcode:

Website Address:

Support Job: Final Amendments - Dave Robson Landscapes

Exceptional (I will recommend Britnett)

Hi Laura

The website looks good, and we are happy for you to associate our domain name to it.

Thanks for your time and attention to detail, you’ve been a pleasure to work with.

Sylvia

For Dave Robson Landscapes

Can we quote: Yes

July 19th , 2010 at 2:18 pm
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Name: George McGillivray

Postcode: AB39 2JW

Website Address: www.two4oneonline.com

Support Job: Website Build

Exceptional (I will recommend Britnett)

Simon,
You are a star. Thank you for the changes you made to www.two4oneonline.com. We can now update this more easily with some fantastic offers

Can we quote: Yes

June 25th , 2010 at 11.09 am
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Name: Iain mcfarlane

Postcode:KA8 9rx

Website Address: www.directmobilityrepairs.co.uk

Support Job: Admin

Exceptional Very Good

Can we quote: Yes

June 24th , 2010 at 10:01 am
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Name: George McGillivray

Postcode: AB39 2JW

Website Address:
www.webecommarketing.co.uk

Support Job: Website Edit

Service Rating: Very Good

upport from the new team has been excellent. Assistance on recent project for Kirktown Garden Centre, much appreciated and response to general requesta has been superb. Keep up the good work.

Can we quote: Yes

June 16th , 2010 at 4.05 pm.
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Name: Mark Phillips

Postcode: W5 1RG

Website Address:
www.designandinternet.co.uk

Support Job: Admin

Exceptional (I will recommend Britnett).

Britnett have shown exceptional support whilst our company website was designed and built. There were lots of questions to ask and the support team always showed a positive attitude and helped us create a successful platform for our clients to find us online via Bizub and also for us to see new business to be generated and acted upon. Thank you Britnett

Can we quote: Yes

May 27th, 2010

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Name: Nick Larcombe| Britnett Consultant

Postcode: LN6 9LS

Website Address:
www.manoryard.co.uk

Support Job: Britnett Graphics Service

I have been amazed by the quality and flexibility of the Britnett Graphics Team.

The level of thought that goes into each and every job is second to none, giving an individual result that really stands out from the crowd.

All Graphics jobs are neatly tailored to give clients the feel that they want to hit the right note.

At Manor Yard, we have had lots of delighted customers, including Edmondson-racing.co.uk, Sport-Adventure.com, Daveclarkvehicleservices.co.uk, Prior-transport.co.uk and many others. The look of the site is one of the key ingredients to catching the viewers attention and keeping them on the site and the Britnett Guys manage that perfectly. This usually happens in just one take, but where the client asks for slight changes these are always done quickly and without a fuss.

I cannot recommend the service enough.

Many thanks Fellas!



Can we quote: Yes

May 27th, 2010
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Name: Alex McGrouther | Britnett Consultant

Postcode: G71 6QA

Website Address: www.pmgweb.co.uk

Support Job: Britnett Graphics Service



The Graphics Dept have provided PMG Web with consistently great service and it’s important you guys know your appreciated – well, someone has to!
We got tremendous feedback from our client Wagtail Pet Supplies regarding the ‘little bird’ flash work you did for their website. Also I feel it’s important to acknowledge that, while we do a lot of the graphics work ourselves (well – Jackie does!) anytime we ask for assistance in flash for example, or in uploading any features for our clients’ sites, it’s always done promptly and with no fuss whatsoever. Great service, and service that shouldn’t be taken for granted – by anyone.
Well done Support – keep it up.

Can we quote: Yes

 

 May 14th, 2010 at 1:47 pm.
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Name: Jennifer Price

Postcode: DY81EH

Website Address: http://www.midlandstraining.com


Support Job: Accounts

Exceptional (I will recommend Britnett).

Thank you as always for your prompt and efficient service delivered with great courtesy!!


Can we quote: Yes

May 11th, 2010 at 1:44 pm.

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Name: J
ames Thomas | Client

Postcode: St28BP

Website Address:
www.trentsideangling.co.uk

Support Job: Other
Exceptional (I will recommend Britnett).

Your comments: it was a tech support question brilliant service thanks

Can we quote: Yes


April 25th, 2010
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Name: Mr Len Woffindin | Britnett Consultant

Postcode: BB10 2SU

Website Address:
www.prospatek.co.uk

Support Job: Britnett Graphics Service

May I take this opportunity to thank you for the excellent graphics work you have
provided to Prospatek. The feedback from recent customers has been excellent, in
particular the Bedroom Store and Chaplin’s Bistro.
This is a testament to the graphics team for the efficient approach, including the help
and guidance to ensure that the brief is relevant, sufficient and complete and that
customer views are taken into account. The resulting design is always right first time,
with only minor tweaks.
The design service has been a major addition to Britnett services, and I will happily
recommend the service to new Britnett agents.

Can we quote: Yes

April 5th, 2010
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Name: Daniel Smith | Britnett Consultant

Postcode: MK3 5JB

Website Address: www.wilddogmedia.co.uk


Support Job: Britnett Graphics Department


I Love Hot Chocolate
Our client was very particular over a concept they had for branding to represent an Omega 3 Hot Chocolate Drink. Because there was no content to focus on, Support had to create bespoke designs, with flash components to target a modern, health conscious market. The graphics designed were cutting edge, innovative and very user friendly. The clients site is now ready for go-live and due to the nature of the graphic elements, this most certainly will be a showcase site for Wild Dog Media. Great work, thanks Support.

Alternative Living
A start up Nutritionist approached us for a website design which represented modern, fresh and healthy design elements. Alex produced a site which we have received nothing but compliments since it went live. The client and her customer’s love the quirky elements such as the find out more ‘sunken’ buttons, the logo was embedded over the sunshine which made the logo radiate over the site, giving it massive impression. Within 3 days of this site being live, it generated a new client, along with a referral for ourselves based on the website design. Great work Alex, many thanks Wild Dog Media.

Can we quote: Yes


March 18th, 2010 at 10:50 am.
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Name: Tony Carter | Britnett Consultant

Postcode: RM4 1BS

Website Address:
Not Provided.

Support Job: Website Build

Exceptional (I will recommend Britnett).

I have just finished work on the Celebration Moments website and thought I needed to drop you a line.  Carver is so easy to use and gives as much control as any other software package I have used. The features are excellent and I did not find myself slipping into HTML at any time. Anything you wanted to do was there somewhere in the editor.  Thanks also to Mike and Alex in the Britnett Support Team for their help at times on this one.

Can we quote: Yes


March 11th, 2010
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Name: Lee Thompson  | Britnett Consultant

Postcode: CF36 3PB

Website Address:
www.southwaleswebsolutions.co.uk


Support Job: Britnett Graphics Department


Support,

Just thought i would let you know that i have had loads of compliments from all the members of the BNI group, stating how professional and cutting edge the BNI site looks. From my point of view i would like to thank you for all your help from the design stage right through to completion, as normal every thing was dealt with promptly and professionally.

Thanks for all your help so far.


Can we quote: Yes

March 1st, 2010 at 12:21 pm.
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Name: JP Discos South Wales 


Postcode: CF72 9UW

Website Address:
www.jpdiscossouthwales.co.uk

Support Job: Website Build and SEO

Exceptional (I will recommend Britnett).

Thanks for the way you have helped me with the setting up of my website.
Since going live in August 2009, I have received enquiries almost daily. I can honestly state "without the help of Britnett Consultant and your on going support, I would be out of business. "Gone are the days of advertising in Yellow pages or local directories. Business advertisement has changed, I truly believe that most people source products or services online.  

Previously, I had little to no knowledge or interest in computers, never mind website design and management, but now I have, thanks to your business Britnett Consultant.

I am impressed that you respond to my telephone calls and emails promptly, any problems I've experienced have been resolved within hours. 

The money I spend with Britnett Consultant is the best value for money business expense I have.

Can we quote: Yes

February 26th, 2010 at 10:19 am.
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Name: Britnett Consultant
 

Postcode: SL7 3DT

Website Address:
www.rfasecurity.co.uk

Support Job: Search Engine Optimisation

Exceptional (I will recommend Britnett).

Just a note to say RFA are top of Google with there desired search of "Dog team security London" with over 11 million searches.
Nice work, I know this is early days and it may rise and fall but the client is blown away.

Can we quote: Yes
 

February 26th, 2010 at 10:18 am.
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Name: 
Alison Lamb - Doe Park.

Postcode: DL12 9UQ

Website Address: www.doepark.co.uk

Support Job: Website Build

Exceptional (I will recommend Britnett).

I have recently worked with Britnett Consultant to develop a website for our family run touring caravan site. Throughout the process Alan displayed excellent knowledge and expertise and was able to communicate ideas and processes in a way that was understandable to me as a non ICT specialist. He quickly established a positive working relationship and made a great effort to understand our business in order to provide a professional finished product tailored to our particular needs.
Alan was, and continues to be on hand should I have any queries or want to make any changes to our site. He provides continuing high quality support as and when required and I would have no hesitation in recommending him to other businesses seeking to use the Internet to effectively promote their services and products.

Can we quote: Yes


February 05th, 2010 at 2:19 pm.
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Name:
George McGillivray

Postcode: AB39 2JW

Website Address:
www.stonehaventownpartnership.org

Support Job: Graphics Edit
Exceptional (I will recommend Britnett).  Support you are a star.

Can we quote: Yes

February 2nd, 2010
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Name: Tim Jones| Britnett Consultant

Postcode: SR6 9QZ


Website Address:
www.britnett-tynewear.co.uk


Support Job: Britnett Graphics Department


During a fairly testing process, dealing with a demanding customer (and his commitee), Support and the design team bent over backwards to assist me and provide ideas, guidance and technical expertise. Often at very short notice.
Thanks guys".

Can we quote: Yes

January 18th, 2010
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Name: Gordon McGill | Britnett Consultant

Postcode: EH51 0LR

Website Address:
Not Provided

Support Job: Britnett Graphics Department

I just wanted to take the time to acknowledge the exceptional service I have had from Britnett Graphics Department.

I recently ask Support to design a wholesale commercial site for my client MGW Seafoods Ltd. This site needed to be extremely impressive, as it would be viewed by professional buyers worldwide. The result at www.mgwseafoodsltd.co.uk fits that remit exactly! 

The graphics team at Britnett are exceptional in their ability to produce results of the highest quality. Support, in particular, has demonstrated prompt and efficient service for my clients every time. This allows me, as a sales and marketing consultant, the ability to present confidently to any of my clients, regardless of the simplicity or complexity of their requirements.

I work very closely with the seafood company whose site I have listed above. They are now successfully trading Smoked Salmon all over the UK and Europe from their retail site, also designed by Support Elliot: www.scottishfreshcatch.com  they now have two extremely efficient sites and are growing in leaps and bounds.

I recommend Support to anyone! Not only is he good at the job, but he’s a down-to-earth, good bloke to boot! 

Can we quote: Yes



Thursday, October 29th, 2009 at 12:50 pm.
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Name: Alan L Riach

Postcode: AB34 5AX

Website Address:
www.deesidelogcabins.co.uk

Support Job: Website Build.

We are delighted with our new website.  Thank you very much for your diligent work in creating it, and for your patience whilst awaiting content from us! 
Fiona is very pleased with the user-friendliness of the Britnett Carver system, and is now adding products daily, with ease.

We are already getting increased sales enquiries (within the first week!) and the online brochures are reducing our postage bill by at-least £30 a week.

Keep up the good work.

Can we quote: Yes

Tuesday, October 27th, 2009 at 12:10 pm.
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Name:
Angela Carrington

Postcode: NE5 3JP

Website Address:
www.ThisIsTheBiggerPicture.co.uk

Support Job: Website Build and Search Engine Optimisation.

I wanted to write this short note to express just how unbelievably happy I am with my new website. I have had many sites built before over the past eight years of being in business and I am more than satisfied with the site you have constructed for me. The content management system is the most versatile that I have yet come across and to be quite honest, I can’t stop playing with it and changing things everyday. I am able to update every page as and when I need to and can constantly change the photographs to reflect the work I am doing. This is essential in a creative industry as it means that every time I wish to show the work I have been commissioned to do, I can easily upload the pictures to the site to show the world.

You have also embraced the aspect of new media that I wanted to explore in a more than efficient way. I wanted to be able to display video tutorials that would make my site more dynamic to the viewer and keep them interested. This then links in with other web forums like YouTube and Facebook perfectly. All that’s left to do is for me to start filming! You have responded to every request I have had for the site –you have enabled me to advertise other BNI member services by direct links to the Rombus online backup at the touch of a button and there is plenty of scope to add more advertisers in the future. I also requested a news feed aspect on the site –something that you integrated with ease-so I now have all the latest photography and imaging news from around the world scrolling along a section of the site –again making it more interesting to the viewer.

In addition to the technical aspects of the site, you have been highly professional and helpful throughout it’s creation and have let me have creative control when I wanted it. I now am the proud owner of a site that can grow with my company and I have never felt so supported in the online environment as I do now.

Can we quote: Yes



Tuesday, October 27th, 2009 at 12:01 pm.
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Name:
Dayna Jackson

Postcode: NE38 7AT

Website Address:
www.dandgupholstery.co.uk


Support Job: BuzSub Search Engine Optimisation and Service.

Having spent a fair amount on designing and developing our new e-commerce website (with a different company), we needed to generate enough business to justify such a spend. After a few months of our site going live, we noticed we were not’t getting the hits we first anticipated. From doing a few Internet searches myself, I noticed our company was not showing on the 1st, 2nd, or 3rd page on any search engines.

A general conversation with my account about this, turned out to be very helpful as he put me in touch with Claire Blenkinsop – a Britnett Web Services Consultant.

From my first meeting with Claire I was very impressed with her knowledge and understanding of what we needed. Claire put together a “To Do List” concentrating on SEO and got to work right away, and made the necessary changes to our website.

Not only did Claire do all the work proposed, she spent a great deal of time and effort to correct many errors on our site and improve the wording content to make it more “Search Friendly”.

We have been with Britnett Consultant for a few months now and we are now on Google’s 1st page with most of our key search words.

D & G Upholstery are very happy with the service Interweb Builder provides. Claire is always at hand if we have any queries. We highly recommend Claire Blenkinsop.

Can we quote: Yes

Friday, October 23rd, 2009 at 4:36 pm.
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Name:
Gary Hosey

Postcode: DL12 8AJ

Website Address:
www.HighImpactDevelopment.co.uk

Support Job: New Business Website

Just wanted to pen a note confirming the successful administration, design and build of my new website, logo, business cards and letterhead.
 

I have to say I have appreciated every member of the team who has supported me through the whole process; often when things needed adjusting or changing it has never been an issue and always dealt with professionally and with feeling.  Even when extra charges were discussed and when I wanted more than we had originally agreed it was dealt with personally and with true customer care that I had no issue agreeing with it; great value and service, thanks! 

The finished website has exceeded my expectations and I am more than happy with it; your design team headed up by Support have done a fantastic job and worked very hard alongside me to create what is a great website.  Everyone who has seen it since going live have said how easy it is to navigate and how much they love the design and speed of it.  I cannot thank the team enough for the hard work put in. 

I am so pleased with my finished website I would be more than happy to discuss the experience with any prospective customer who is considering using the Britnett team and their services; just let them know my number and get them to call me direct. 

Thanks again for all, your hard work…

Can we quote: Yes


Friday, October 23rd, 2009 at 3:26 pm.
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Name:
Alex McGrouther & Jackie Pousson

Postcode: G71 6QQ

Website Address:
www.pmgweb.co.uk

Support Job: Shopping Cart

Service Rating: Exceptional (I will recommend Britnett)

Your comments: At the risk of being repetitive I would like to say once again that the Support from Britnett Support Team continues to be absolutely top-drawer.
 

We have a very good client who was experiencing some problems this morning with payments not going through his site’s Shopping Cart – the problems were probably caused by the client inadvertently changing some settings – when I contacted Support he went to the bother of looking into the problem in detail, identified the cause, fixed it, created a ‘test’ product and put through a dummy sale to confirm everything was working fine – all in the space of minutes. 

I, again, am delighted with this latest example of excellent service – more importantly so is our client!  Mike even spent £0.10p on the test purchase – look out for it on expenses!

Can we quote: Yes

Thursday, October 01st, 2009 at 11:26 am.
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Name:
George McGillivray

Postcode: AB39 2JW

Website Address:
www.webecommarketing.co.uk

Support Job: Website Build

Service Rating: Exceptional (I will recommend Britnett)

Your comments: The site build you have done for my client Deeside Log Cabins is excellent. They are absolutely delighted with the design and the help and support they have received from ourselves. What a team. Well Done.

Can we quote: Yes

Monday, August 17th, 2009 at 10:55 am.
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Name:
John Patrick (JP Discos)

Postcode: CF72 9UW

Website Address:
www.jpdiscossouthwales.co.uk

Support Job: BizSub Edits (SEO)

Service Rating: Very Good

Your comments: The service from Lee Thompson (Britnett Consultant) and Britnett Support is fantastic. All requests have been undertaken within a few hours.  All telephone calls and emails are promptly returned.

Can we quote: Yes

Thursday, August 13th, 2009 at 3:07 pm.

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Name:
George McGillivray

Postcode: AB39 2JW

Website Address:
www.webecommarketing.co.uk

Support Job: Other

Service Rating: Exceptional (I will recommend Britnett)

Your comments: Support very fast and very efficient

Can we quote: Yes

Wednesday, July 15th, 2009 at 2:01 pm.
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Name: Ian Woods

Postcode: NE61 1BG

Website Address:
www.ian-woods.co.uk


Support Job: Website Edit

Service Rating: Exceptional (I will recommend Britnett)

Your comments: Support  has come up trumps again!!  Very quick response to a HTML query I had and sorted it in an instant!

Can we quote: Yes

Friday, June 26th, 2009 at 2:17 pm.
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Name: Nick

Postcode: LN6 9LS

Website Address:
www.manoryard.co.uk

Support Job: Website Build

Service Rating: Exceptional (I will recommend Britnett)

Your comments: Fast and correct responses that are easy for the man in the street to understand.  First Class

Can we quote: Yes




Tuesday, May 19th, 2009 at 12:01 pm.
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Name:
James Briars

Postcode: WN36LF

Website Address: www.nanomesh.co.uk

Support Job: Website Build

Service Rating: Exceptional (I will recommend Britnett)

Your comments: Britnett Graphics -  work is fantastic and on the occasions when changes where required his response was almost immediate.

Can we quote: Yes



Tuesday, May 05th, 2009 at 1:03 pm.

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Name:
Tony Carter

Postcode: RM4 1BS

Website Address: vision

Support Job: Website Edit

Service Rating: Very Good

Your comments: As always, Support are a great help.

Can we quote: Yes

Monday, March 23rd, 2009 at 9:45 am.
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Name: E L Marketing (UK) Limited

Postcode: S41 9FG

Website Address: www.elmarketing.co.uk

Support Job: Website Edit

Service Rating: Exceptional (I will recommend Britnett)

Your comments:

Can we quote: Yes



Tuesday, March 03rd, 2009 at 8:19 pm.

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Name: Alan Cott

Postcode: bb9 5td

Website Address: www.burnleybobcats.org.uk

Support Job: Other

Service Rating: Very Good

Your comments:

Can we quote: Yes



Friday, February 13th, 2009 at 2:37 pm.

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Name: John Hicks

Postcode: B90 2EY

Website Address: www.solihull-blinds.co.uk

Support Job: Website Edit

Service Rating: Very Good

Your comments:

Can we quote: Yes

Thursday, November 06th, 2008 at 3:47 pm.

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Name: Allison Blake

Postcode: bn7 3al

Website Address: www.plumptonracecourse.co.uk

Support Job: Website Edit

Service Rating: Exceptional (I will recommend Britnett)

Your comments: very prompt  & helpful service

Can we quote: Yes

 

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